Bucks founder David Rampulla of arranged for an associate from Fred Fryor Seminars to hold a presentation called "How To Deliver Exceptional Customer Service"
at the Bucks Business Network weekly meeting on June 11, 2014. This seminar will help business owners and their employees to improve their customer service skills.

Customer Service

Rise to a new level of service excellence with our customer service training courses

In today's competitive environment, customer service personnel are key to a company's success. Let Fred Pryor Seminars and CareerTrack's customer service courses help you take your skills from good to great.

Customer Service training courses address:

  • How to communicate with tact and skill
  • Tips for hiring customer service representatives
  • Lowering your call center costs
  • Methods to improve your telephone persona
  • What NOT to Say to Customers
  • How to Resolve Customer Complaints